From Dec 5th we will have our special holiday shipping services in place and from December 5th your order will be delivered to the U.S. by our special UPS service. Delivery time for these orders is approx. 5 working days to the U.S.

Our holiday shipping rates are displayed below: The more you order, the more you save! Remember, we ship all our orders directly from Ireland to you so you can be sure your gift is Irish.

Order Value
Shipping
$1.00-$49.99
$12.00
$50.00-$99.99
$10.00
$100.00 and above
$9.00

The very last date for ordering is Dec 17th.

Shipping times quoted are from the time of dispatch. When ordering items including, but not limited, to clothing and jewelry, please bear in mind that due to high order volume at this time of year, your size or style may not be in stock on the day you order but will be available again shortly and your order will be delivered in time for the holidays. We will contact you to notify you in plenty of time if your desired size/item is not available.

If an item cannot be completed at this point in time for pre-holiday delivery this will be noted on the item. In the unlikely event that your made to order item cannot be completed in time for the holidays and doesn’t have this notice, you will be contacted by e-mail in plenty of time and will have the option to cancel your order or have it delivered after the holidays.

If ordering a made-to-order product, you should take into account the time required for this item to be completed when calculating whether you need to choose our economy or express shipping services.

Our UPS delivery service will be delivering right up to Dec 24th. If you require an item to be delivered by a certain date, please notify us of this through the ‘comments’ field on the checkout. We will contact you if delivery by your required date is not possible.

Last date for international orders are as follows:

APO – We can no longer guarantee pre-holiday delivery for APO addresses.
Canada – Dec 8th
United Kingdom & Europe – Dec 16th
Ireland – Dec 17th
Rest of the World Nov. 30th.
Shipping rates are applied at the checkout and can be viewed before you submit your order.

Opening hours and return policy.

We offer a 90-day return or exchange policy. If you are buying a gift, or need to exchange clothing or jewelry for another size, you can contact us and we will be happy to process your exchange after the New Year.

Please note: at this time of year our phonelines can be quite busy. If lines are busy please leave us a voicemail and we will get back to you ASAP or contact us by e-mail. Our call center will be closed from 1pm ET on Fri 21st Dec until Jan 2nd Dec. Customer Service will be by e-mail only to service@irishshop.com from 1pm ET Dec. 21st – 5pm ET Dec. 23rd and again from Dec 27th – Dec 28th. Our offices will re-open fully on Jan 2nd 2009.